STORE MORE! Self Storage - Phoenix

1815 N 91st Ave, Phoenix, AZ 85037
Current Customers: 623.936.3050

Facility Reviews Summary

[Star][Star][Star][Star][Star] 5 Stars - 69 Reviews
5 Stars - 69 Reviews
[Star][Star][Star][Star][Star]
Bad Management
Rob
December 30, 2022
Been with store more self company for a long time. Both acting mangers are not professional people. " Rude" David was nice but coundn't give me the number for corporate office. The guy under him really unprofessional. Will explain. This location has always had problems!!!!
[Star][Star][Star][Star][Star]
Furniture and Items ruined with water damage and mold
Luis Rodriguez
April 26, 2022
I did everything right. Got an A/C cooled storage with insurance to protect my furniture and belongings which took me some time to acquire. However, due to a "Common" faulty sprinkler system, it caused water damage to 80% of my belongings. Store More's only solution is to file a claim through a 3rd party insurance which will settle you at "cash value" minus depreciation. This is not a mutual service. I paid on time monthly for over a year just to be returned 30% of the possible overall storage worth prior to its damages.
[Star][Star][Star][Star][Star]
They don
June 26, 2020
[Star][Star][Star][Star][Star]
Apologies
Charles Russell
May 23, 2020
If you saw a bad review for me then just disregard that It was just a mistake nothing is missing from my unit sorry for the confusion it was my old storage unit that called me to say that all my stuff was missing apparently they forgot that I moved my stuff out of there so apologies for the battery view it was just me being a bonehead
[Star][Star][Star][Star][Star]
Great customer service!
Donna B
April 14, 2020
The office is closed due to Covid-19. I reserved a unit online and they called me within minutes. Chris and Shawna (?) walked me through each step. They made it so easy. Unit was clean and temperature was good in climate control. I moved in today and very impressed that they were around checking us out (I think) to make sure what we were doing. It made me feel my things were in a safe place. Thank you!
[Star][Star][Star][Star][Star]
Gardner Jeffrey
December 24, 2019
We would like to set up a cross-docking services at your facility. 1. Standard Pallet (receive & dispatch) 2. Cartons (receive & dispatch) 3. Cross docking 4. Storage charge (after 24hrs) 5. Labeling 6. Re-palletizing charge (if needed) Shipment will be pick up in 24 hours every delivery. Thank You
[Star][Star][Star][Star][Star]
Awesome and inexpensive!
Jalene Wilcken
May 17, 2019
Five Stars
[Star][Star][Star][Star][Star]
Awesome staff! Great experience!
Timothy Langford
April 25, 2019
First, my review needs a HUGE SHOUT OUT to JAMES and KAYLA. You guys are the best!!! Both of you displayed professionalism, understanding and an eagerness to assist me with my unique situation. For that, I am forever grateful. Thank you! My experience with this Store More was excellent. I would highly recommend this location for all of your storage needs. Big thumbs up!!
[Star][Star][Star][Star][Star]
Everything Amazing! EXCEPT..NO CLIMATE control! It is like an oven!!!
N.Kristine botti
August 14, 2018
The customer service..not bad..not great. Prices..AMAZING. Cleanliness..AWESOME! Maintaince Men...wonderful! But I am in the 8000 bldg. And there is NO climate control as advertised. I was NOT told...and it has been 114 degrees!! Cannot barely stand to make 1 trip!
[Star][Star][Star][Star][Star]
friendly and clean good pricing
LINDA LOERA
April 20, 2018
they were very nice and extremely help full big climate controlled units
[Star][Star][Star][Star][Star]
Great service
March 12, 2018
Good customer service, clean facility, secured
[Star][Star][Star][Star][Star]
August 10, 2017
Very friendly staff. I had a young lady named Mayra help me through the process. Made everything easy.
[Star][Star][Star][Star][Star]
Erick
August 7, 2017
Very Friendly enviroment and facility looks clean. Great Team Gabriel!!
[Star][Star][Star][Star][Star]
Great customer service
Efran C.
August 7, 2017
I had a good exp with this location especially Myra V. she was very helpful, knowledgeable, and fast. She treated me kindly and respectful. Glad I found this place . I will definitely recommend this place to my friends and family.
[Star][Star][Star][Star][Star]
not able to make online payments unless they approve it
buttercup
July 7, 2017
[Star][Star][Star][Star][Star]
VERY GREAT N HELPFUL EXPIERENCE SHOPPING FOR A STORAGE BY MANAGER TERESR
Carmen Montano
December 2, 2016
[Star][Star][Star][Star][Star]
AWESOME!!!!
Valerie
December 2, 2016
My mother and I have both rented storage from them. I have never had any problems with employees and are always friendly.
[Star][Star][Star][Star][Star]
Robert Dean Stough III
November 17, 2016
We had a very good experience with Store More self storage. Teresa @ the front desk was very helpful and knowledgeable.
[Star][Star][Star][Star][Star]
Excellent Customer Service
April 2, 2016
I did not have to wait for a long time even though attendant Teresa was busy helping out another customer. Was nice enough to acknowledge us and make sure we felt welcomed. Would recommend storage rental from this facility.
[Star][Star][Star][Star][Star]
Great Customer Service
April 2, 2016
Store More Self Storage is GREAT especially Teresa, She was working all by herself and was great helping every one out in an efficient matter and time. Would so recommend getting a Storage and or U-Haul truck with her.
[Star][Star][Star][Star][Star]
January 14, 2016
A big thank to the staff at store more In our ever change economy, the staff here help and honoring price matching our unit. Thank you from old times here at store More.... .
[Star][Star][Star][Star][Star]
Best Customer Service ever!!
December 31, 2015
Need storage this is the place to go, had the best experience ever!!
[Star][Star][Star][Star][Star]
September 30, 2015
[Star][Star][Star][Star][Star]
Great Customer Service
Amanda C.
July 16, 2015
Steven was awsome. He was very friendly and made me feel safe storing my goods here. The price was good aswell.
[Star][Star][Star][Star][Star]
April 28, 2015
great staff :) they took very good care of me :) the property manager (teresa) very friendly she gave me a great DEAL! i would recomend this place to anyone looking for a storage unit! BEst prices in area!
[Star][Star][Star][Star][Star]
Outstanding Service and Convenience
John S
December 9, 2014
Not many write a review when they leave, but I thought it was important given the fact that our experience was always positive from the beginning all the way to the end. Over the years Nick and Paul have been very helpful and caring. We left because we have moved into a bigger place that can house the rest of our stuff. Nick was kind enough to give us late night access to accommodate our schedule. Thanks for the great service.
[Star][Star][Star][Star][Star]
Lynn Naumchik
December 8, 2014
I Have been with them for 2 years,all the staff is great ..nick angulo is also always very helpful and is a great employee,also smells and looks great...very happy here and would recomend this company to friends and family.
[Star][Star][Star][Star][Star]
Outstanding
Nicholas Stevens
December 8, 2014
For my first time renting a storage unit, I had great service and zero problems of any kind. If in the near future that I have to rent a storage space, I will contact and use Store More! without hesitation.
[Star][Star][Star][Star][Star]
Ramon Gutierrez
December 8, 2014
Very friendly and helpful with me
[Star][Star][Star][Star][Star]
TIMOTEO A PINEDA
December 8, 2014
good service and frienly thanks
[Star][Star][Star][Star][Star]
Excellent Service
Stella Nabors
December 8, 2014
Nick and Paul were very helpful. i was hesitant about a previous experience from coming here a couple of years ago. but to my surprise there were new people who had great customer service skill and very reassuring with their helpfulness.
[Star][Star][Star][Star][Star]
Mike McBeath
December 8, 2014
The up-front service was awesome, Nick Karen and Paul were very helpful and made sure I got what I needed and nothing more. I would for sure rent here again!
[Star][Star][Star][Star][Star]
yes
perfectoruiz
December 5, 2014
It's all good
[Star][Star][Star][Star][Star]
Michelle
December 4, 2014
love this storage place!
[Star][Star][Star][Star][Star]
amazing experience!
Annette Estrada
December 4, 2014
Nick Angulo was such an amazing help!! I had a hard time with the website trying to get registered so I can pay online, he was so patient and walk me through every step! Not to mention my experience renting here.. the crew is always so helpful and with great ethics and attitudes..
[Star][Star][Star][Star][Star]
Great customer service
Angel J. Miranda
December 4, 2014
store more self storage cant say enough about the staff there very helpful thank Nick, Paul and Karen. and merry christmas
[Star][Star][Star][Star][Star]
Samantha
December 3, 2014
Came to this place for their safe location. Nick was great! Made this fast and easy for me.
[Star][Star][Star][Star][Star]
Rosalynn
December 3, 2014
I initially was not planning on using storage, but when you need it, you just need it. The office staff was awesome. They were kind, and helpful. Great customer service!
[Star][Star][Star][Star][Star]
John
December 2, 2014
[Star][Star][Star][Star][Star]
Antonia & Amanda Mata
December 2, 2014
they are the best , they worked with us when we fell behind on our payment so we wouldn't loose our storage . Thank you so much Nick & Karen
[Star][Star][Star][Star][Star]
jeremy Aguila
December 2, 2014
very nice workers (Nick) (Karen),Also graet prices. well recomend
[Star][Star][Star][Star][Star]
Gisela
December 2, 2014
The service that I've gotten at store more has been exceptional. Nick has been very helpful and has given me all the information I need. He also has answered all my questions. I am happy with the service.
[Star][Star][Star][Star][Star]
Michelle Jaggard
December 1, 2014
My experiance today was made very pleasant because Nick and Paul.They really helped us figure out what to do.We needed some Big help and they came through.They are doing a great job.Thank you
[Star][Star][Star][Star][Star]
J martinez
November 15, 2014
Great customer service! Perfect unit and was a perfect deal for us! Definately using store more self storage again! Thanks!
[Star][Star][Star][Star][Star]
Yatzkara
November 15, 2014
Thank you so much Paul and Nick at Store More. You have gone above and beyond to help me out with a storage unit. I love the great attitude I will consider using you guys in the near future.. Thank you Sooo much!!! Yatzzie
[Star][Star][Star][Star][Star]
October 29, 2014
[Star][Star][Star][Star][Star]
Kenya Lopez
December 11, 2013
This is a great place to store my belongings. Been there over 3 years and never had a problem. Thanks Store More. Spoke with Paul.
[Star][Star][Star][Star][Star]
John Shutt
December 9, 2013
Go Visit Nick and Paul. They understand the importance of great customer service. These units are clean, safe, secure, and affordable. We live 40 minutes away but choose to stay because of the great service we have received over the last year. Thanks again Paul and Nick!
[Star][Star][Star][Star][Star]
Simona
October 31, 2013
Just rented a unit at the phx. location and I know that moving is a headache and sometimes we don't go in with a good attitude. The staff was patient, understanding, helpful and very attentive. They went out of there way to help me and made my move so much easier from the lock on the door to the truck rental. Thanks a bunch!!! Sincerely , "A Satisfied Customer"
[Star][Star][Star][Star][Star]
Mary Baldenegro/Eddie Balboa
October 23, 2013
The two women in your office were so pleasant and welcoming. We were shown the actual sizes of the units we were considering. Received a great price for our unit and would recommend them to anyone looking for a unit. Thanks again Ladies!!!
[Star][Star][Star][Star][Star]
Jessica U.
October 23, 2013
I have had my unit her for awhile now and is very impressed with the new management staff that they have in placed. the 2 males are very helpful and to top it off handsome as hell.
[Star][Star][Star][Star][Star]
Natasha Gomez
September 18, 2013
I have had a unit for almost two years. This was the second time I rented at this location and I would again. The facility has always been clean, easily accessible, and the staff incredibly nice. I would recommend this location to anyone looking for a safe place to store there belongings.
[Star][Star][Star][Star][Star]
Trish
September 9, 2013
Jennifer was a pleasure to deal with. She made me feel comfortable and important. she knew the tenants coming to make payments and did her hi and byes and had little short conversations with them. She was able to answer any and every question I had. Great customer service & people skills, ONE HECK of an employee you all have at this location. She should be recognized. :) Thank you
[Star][Star][Star][Star][Star]
Miguel F.
July 23, 2013
Best storage facility along with #1 customer service and satisfaction. Thanks Jennifer!
[Star][Star][Star][Star][Star]
German Villanueva
July 21, 2013
Thank you so much Jennifer at Store More. You have gone above and beyond to help us out with our storage unit. With your friendliness and great attitude we will always consider using you guys in the near future.. Choosing a storage unit isn't easy but you made us feel comfortable and happy to store our stuff with you guys. So again, THANK YOU so much for everything... German..
[Star][Star][Star][Star][Star]
Anoush
July 19, 2013
Great location with Great management team!!
[Star][Star][Star][Star][Star]
Monica E.
July 10, 2013
My son needed a storage unit with not much notice. We went down to the 91st ave and McDowell location and the customer service we received was awesome. The faciility is very clean and he was given a unit that fit his needs perfectly. I would recommend anyone needing a storage unit to come here.
[Star][Star][Star][Star][Star]
Veronica
June 30, 2013
Hi Store More Phoenix, Has great customer Service Schaun the manager goes over and beyond to keep you happy. Over all service is Great..
[Star][Star][Star][Star][Star]
carlos a rivera ramirez
June 13, 2013
all the staff is very attentive and cordial thanks guys . little dirty pot inside.
[Star][Star][Star][Star][Star]
Carina Fisk
June 11, 2013
StoreMore Phoenix was very helpful when my father passed and I had to access his unit. They are both professional and very understanding people. Thank you!
[Star][Star][Star][Star][Star]
Naeem H. Rasheed
June 10, 2013
I've been a customer here at Store More for a little over 7 years and I must say, we've been a satisfied customer ever since. The staff is professional, courteous and helpful. I would recommend Store More to any of my family & friends.
[Star][Star][Star][Star][Star]
Paul griffin
June 9, 2013
The store more location on 91st ave and McDowell is a great location to your person belongings. I've been using them for almost 5 months and since day one they been really professional, finding me the best deals for the unit I needed, answer all me question really fast, try also have a great loaner trk for new customer to use which is a grea service to provide for moving customer, because we all know moving get really expensive. Thx
[Star][Star][Star][Star][Star]
roderick liggins
June 1, 2013
I enjoy storing my car at store more because I feel safe knowing that I don't have to worry about thieves. they are very friendly people persons. thanks store more!
[Star][Star][Star][Star][Star]
Angela Flores
April 20, 2013
The staff is very professional and helpul. I appreciate the alarm set up that comes with the storage unit. I would definitely recommend them for your storage needs.
[Star][Star][Star][Star][Star]
Linda S.
March 15, 2013
I have stored at this site for over a year and have had no issues. I've even pulled a lot of stuff I need out of storage recently and haven't had to deal with any pests or bugs even though I had an outside unit. I appreciate the alarms they have, controlled gate access, and the on-site management. I like to know that my items are safe and I've seen the safety precautions prove themselves. Thank you Store More!
[Star][Star][Star][Star][Star]
michelle lopez
March 13, 2013
excellent customer service. prices are lowest around. staff is helpful
[Star][Star][Star][Star][Star]
michelle lopez
March 13, 2013
excellent facility. prices are best around and staff is so helpful.
[Star][Star][Star][Star][Star]
Mike Sandic
March 8, 2013
Excellent!
[Star][Star][Star][Star][Star]
Schaun Starr
March 8, 2013
I have had a 10x20 here for over a year now and my experience has been very pleasant. They let me use the rental truck while moving in and saved me at least $100. Times were tough but store more really helped get me through. Thank you!
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